Company Policies

Guarantee

I want you to love your Gemstone jewelry and wear it for years to come. All jewelry is guaranteed, under normal wear. (not if the dog chews it.) I will repair your jewelry, FREE of labor charges. You will only pay for any beads and parts, if they are missing, and return postage.
Please email me to let me know what problem you have. I will contact and tell you where to send the item for repair.


Returns

Only original, unworn jewelry will be accepted for return. You must email me first about any returns I will tell you where to send it. Send it back well packaged, you can save our packaging and send it back in the box or mailer it arrived in. It is recommended that you obtain delivery confirmation and insurance, as we are not responsible for lost, stolen, or damaged shipments that are not insured.
I will not be responsible for any item returned to me damaged on route or lost. Once I have received the item, I will issue you a refund less the original shipping and handling charges.


Special Orders & Custom Requests

I am happy to make special orders. Providing beads are still available. Just email me your request.

I often create custom jewelry. Let me know what you need by email. We can discuss the healing properties of stones that may be of benefit for you and what is going on in your life to create a truly unique piece of jewelry for you or loved one.


GIFT CERTIFICATES

Available in any amount! Please email me for details.